Page 3 - KINTEK

MODULAR BORING SYSTEM

KINTEK ’s main long-term target is the improvement of the services and products offered to the customers, in order to increase their satisfaction and the
commercial activity in the various national and international markets.
In order to achieve these targets, KINTEK must pursue, ensure and improve the following:
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These activities are based on the following principles:
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The above mentioned principles will be developped according to the following operating procedures:
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01 Arrangement, in this system, for specific control and improvement of the processes that determine the customer’s satisfaction.

L’obiettivo che la KINTEK intende perseguire e garantire nel tempo è il miglioramento dei servizi e dei prodotti offerti al cliente per aumentare la soddisfazione
del cliente stesso e aumentare la copertura commerciale nei vari mercati nazionali ed internazionali.
La KINTEK per raggiungere ciò, si impone di perseguire, garantire e migliorare:
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Tali attività si fondano sui seguenti principi:
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I principi individuati saranno sviluppati attraverso le seguenti modalità operative:
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Predisposizione, nell’ambito del sistema, di specifiche attività di monitoraggio e miglioramento dei processi che influenzano la soddisfazione del Cliente.

KINTEKS Hauptfernziel ist die Verbesserung der dem Kunden angebotenen Leistungen und Produkte, um dessen Zufriedenheit zu erhöhen sowie die
Handelsgeschäfte in den verschiedenen National- und Internationalmärkte zu erweitern.
Zu diesem Zweck verpflichtet sich KINTEK, Folgendes zu verfolgen, zu gewähren und zu verbessern:
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Personals durch Teilnahme an Messen und betriebsinterne Kurse);
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Solche Tätigkeiten basieren auf folgende Prinzipien:
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Die obengenannten Prinzipien werden durch die folgenden operativen Modalitäten entwickelt:
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Vorbereitung (in diesem System) von spezifischen Überwachungstätigkeiten und Verbesserung der Verfahren, die die Kundenzufriedenheit beeinflussen.

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